The 3 Most Common Complaints about Real Estate Agents in Omaha
When sellers complain about real estate agents it usually is one of three complaints. The three main complaints sellers have about real estate agents are.
1. Poor Communication. I have talked to many sellers whose homes failed to sell with another agent and the most common complain I have heard is that their agent never called them. Many even complained that their agents never called them back after leaving them messages.
Because communication is so important to sellers, I offer a Communication Guarantee. In which I guarantee scheduled phone calls while a home is for sale and guarantee that any calls from my sellers are returned the same day.
2. No Advice on Preparing the Home. Properly preparing a home is critical to making a great impression with buyers. Sellers understand that preparing a home for sale is work but many need guidance in what to do; however most agents provide no advice on what a seller should do to make a home more appealing.
I provide all of my sellers, at no cost, two consultations with a professional home stager. This not only results in faster sales but also results in higher sales prices.
3. No Marketing. Studies show that the average real estate agent only spends slightly over $100 per month on their business which includes marketing the homes they represent. It is no surprise then that so many homes fail to sell.
The Trumm Team has a comprehensive marketing plan and a full time Marketing Coordinator to implement it.
Knowing the complaints sellers have about other real estate agents has helped me set myself and my team apart and provide excellent service. Here is what a few of my recent clients had to say after other agents in Omaha failed to sell their homes:
“Troy Trumm and his team were able to sell my home in 25 days whereas other agents and or realtors weren't able to do in 4 years. Troy did an outstanding job and I would recommend him to anyone trying to sell their home, the photos were excellent in drawing new customers or buyers to come look at our home and his service very impressive!”
-Jim and Dee Clark
“Like many others, I found myself in the midst of selling a home with little results over 247 days with the only feedback "you need to lower the price". Then I met Troy Trumm who didn't say lower the price, but let's market your house more effectively. Our showings more than quadrupled and within 7 days we received an offer resulting in a sale. Like they say 10% of realtors sell 90% of homes for sale, well Troy is definitely in that league.”
“Troy and Suzi are fabulous! My home was on the market for several months with another realtor. I enlisted Troy and it sold in less than two months in the middle of winter. I am confident it would have sold sooner if the Trumm Team had the listing during the warmer months”.